Hundreds of Mailchimp users have reported login issues as the popular email marketing service experiences a significant outage. The disruption, which began early Monday, has left many businesses unable to access their accounts, displaying a “502 Bad Gateway” error message instead.
Mailchimp, a widely used platform for creating and managing mailing lists, boasts over 11 million users worldwide, including in the UK and the US. However, it remains unclear whether the outage is affecting all users or only specific regions.
Reports Surge as Users Seek Answers
According to Down Detector, a website that tracks service disruptions, more than 500 reports of Mailchimp issues were recorded in the UK alone. A smaller number of reports surfaced in the US, possibly due to the early morning hours when the issue first emerged.
Users have turned to social media platform X (formerly Twitter) to express their frustrations, but Mailchimp has yet to release an official response. The company’s service status page does not currently indicate any known issues.
Users Express Frustration Online
The outage has sparked a wave of user complaints and confusion. One frustrated user wrote:
“What’s going on with Mailchimp? Why am I getting a ‘502 Bad Gateway’ error when I click the login button?”
Another user tweeted:
“@Mailchimp, is your website down? Each time I try to log in, it says ‘502 Bad Gateway’!”
A third user humorously commented:
“Mailchimp is having the Mondayest of Mondays lol.”
No Official Update from Mailchimp
Despite numerous reports, Mailchimp has yet to acknowledge the issue on its official channels. The company’s status page does not list any ongoing problems, adding to user confusion.
Technical experts suggest that a 502 Bad Gateway error typically occurs when a server fails to receive a proper response from another server, indicating potential server-side issues that may require urgent fixes.
What Should Users Do?
For now, users experiencing login problems are advised to:
- Check Mailchimp’s status page for any updates.
- Follow Mailchimp’s official X account for real-time responses.
- Clear browser cache and cookies to rule out local issues.
- Try accessing Mailchimp on a different network or device.
As businesses rely heavily on email marketing for customer engagement, any prolonged outage could significantly impact operations. Users are advised to monitor the situation closely.
For the latest updates on this developing story, visit inews. We will continue to track the situation and provide new information as it becomes available.
